ReddyBook Terms and Conditions

1. Acceptance of These Terms

These Terms and Conditions form an agreement between the user and the entity responsible for operating ReddyBook. By visiting the website, registering an account, using a ReddyBook ID or accessing any available service, you confirm that you have read, understood and agreed to these Terms.

If you do not agree with any part of these Terms, you must stop using the website and must not register, deposit funds, place bets, participate in games or use promotional offers.

These Terms should be read together with the ReddyBook Privacy Policy, 18+ Disclaimer, Responsible Gaming Policy, Bonus Terms, payment rules and any event-specific conditions displayed on the platform.

2. Eligibility and Age Requirements

ReddyBook services are intended only for users who are at least 18 years old or have reached the higher legal age required for gambling or real-money gaming in their jurisdiction.

By using ReddyBook, you confirm that:

• You meet the applicable minimum-age requirement.
• You have the legal capacity to enter into this agreement.
• Your use of the platform is permitted in your location.
• You are using the account for your own personal activity.
• You are not prohibited, restricted or self-excluded.
• You understand that betting involves financial risk.

3. ReddyBook Registration and Account Creation

Users may be required to complete a registration process before accessing account-based services. Registration details must be accurate, current and complete.

Depending on the registration process, users may be asked to provide information such as a full name, mobile number, email address, date of birth, preferred username and verification documents.

Each eligible user should maintain only the number of accounts permitted under the applicable platform rules. Creating duplicate accounts to obtain extra bonuses, avoid restrictions or conceal previous account activity may result in account closure.

4. ReddyBook ID and Account Security

Users are responsible for keeping their ReddyBook ID, password, login code and other account credentials secure. Account details should not be shared with friends, agents, family members or unknown support contacts.

• Use a strong and unique password.
• Do not share passwords, PINs or one-time codes.
• Log out after using a shared or public device.
• Review account and transaction history regularly.
• Contact support immediately after suspicious activity.

Activity completed through the correct account credentials may be treated as authorised account activity unless ReddyBook has already received notice of unauthorised access.

5. ReddyBook Services

ReddyBook may provide access to selected sports markets, cricket betting, horse racing, football, tennis, casino games, live dealer games, virtual sports, promotional campaigns and account-related services.

The availability of a sport, event, market, game, bonus or payment method can vary according to account eligibility, location, technical availability and platform decisions.

6. Betting, Gaming and Settlement Rules

Users are responsible for reviewing all selections before confirming a bet or game entry. Once accepted, a valid wager may not be cancelled or changed unless the platform allows it or an obvious technical issue has occurred.

Market Information

Odds, event times, participants and market information may change before an event begins. Users should confirm the latest displayed information before placing a selection.

Event Settlement

Markets are generally settled using official results or the recognised source selected by the platform. Settlement rules may differ for abandoned, postponed, interrupted, shortened or rescheduled events.

Obvious Errors

ReddyBook may correct, cancel, recalculate or void a transaction affected by an obvious pricing error, incorrect participant, technical malfunction, duplicated market or inaccurate event information.

7. Deposits and Payment Methods

Deposits must normally be made through a payment method belonging to or authorised for use by the registered account holder. ReddyBook may reject deposits made through unauthorised, suspicious or third-party accounts.

Available payment methods, minimum deposit amounts, maximum limits and processing times may differ depending on the account and payment provider.

• Do not use stolen, unauthorised or fraudulent payment details.
• Do not submit altered or false payment receipts.
• Do not disclose OTPs, PINs or complete banking credentials.
• Confirm payment instructions only through verified channels.
• Keep transaction references for payment-related enquiries.

8. Withdrawals

Withdrawal requests may be subject to account verification, payment checks, transaction reviews, bonus conditions and security procedures.

ReddyBook may request proof of identity, proof of age, proof of address, payment ownership or additional information before approving a withdrawal.

Withdrawal processing times are estimates and may be affected by payment providers, banking hours, public holidays, incomplete information, security reviews or technical issues.

9. Bonuses, Promotions and Referral Offers

Bonus offers may be subject to separate eligibility rules, activation requirements, expiry dates, wagering conditions, deposit requirements and market restrictions.

Users must review the complete promotional terms before claiming or using an offer. Unless clearly stated otherwise, bonuses may not be exchanged directly for cash and may not be transferable between accounts.

ReddyBook may cancel a promotion or remove bonus funds where misuse, duplicate accounts, collusion, false referrals, payment abuse or other prohibited behaviour is identified.

10. Prohibited Activities

Users must not misuse the ReddyBook website, account system, payments, promotions, games or sports markets.

• Opening an account with false or stolen personal details.
• Allowing another person to use your ReddyBook ID.
• Creating multiple accounts to claim repeated promotions.
• Using stolen or unauthorised payment methods.
• Submitting false payment records or altered documents.
• Using bots, scripts or automated betting systems without permission.
• Attempting to manipulate a market, event, game or promotion.
• Participating in collusion, fraud or money laundering.
• Exploiting technical errors, delayed feeds or incorrect odds.
• Threatening, abusing or impersonating staff or other users.
• Attempting to access another person's account.
• Using the service for unlawful commercial activity.

Prohibited activity may lead to account restrictions, withheld transactions, cancellation of bonuses, voided bets, permanent closure or referral to appropriate authorities where required.

11. Responsible Gaming

ReddyBook services should be used only as a form of entertainment. Betting and gaming should not be treated as employment, an investment strategy or a guaranteed way to earn money.

• Set a spending limit before participating.
• Use only money that is not required for essential expenses.
• Never borrow funds to bet or play.
• Do not increase stakes to recover previous losses.
• Take regular breaks and monitor time spent on the platform.
• Seek support if betting causes financial or emotional harm.

ReddyBook may offer account limits, cooling-off options, self-exclusion or other responsible gaming controls depending on platform availability.

12. Identity, Age and Account Verification

Verification may be required during registration, before a withdrawal, after unusual activity or at any other stage where security or compliance checks are necessary.

Requested documents may include:

• Government-issued proof of identity.
• Proof of age or date of birth.
• Proof of residential address.
• Proof of payment ownership.
• A recent photograph or verification image.
• Additional information reasonably required for review.

Failure to provide acceptable documents may result in limited account access, delayed transactions or account closure.

13. Account Suspension and Closure

ReddyBook may suspend, restrict or close an account where there is a reasonable concern regarding age, identity, fraud, security, duplicate accounts, unlawful access, chargebacks, bonus misuse or a breach of these Terms.

Users may request account closure by contacting verified customer support. Account closure does not remove obligations, outstanding payment reviews, disputes or records that must be retained.

Where permitted and after required checks, legitimate remaining balances may be handled according to the applicable payment and withdrawal rules.

14. Intellectual Property

Website content, logos, designs, graphics, text, software, interfaces, databases and other platform materials may be owned by or licensed to ReddyBook.

Users receive only a limited, personal and revocable right to access the website for lawful use. Content must not be copied, republished, sold, modified, reverse-engineered or commercially exploited without written permission.

15. Website Availability and Technical Issues

ReddyBook aims to provide reliable access but does not guarantee that every service will be available without interruption. The website may be affected by maintenance, server problems, payment outages, telecommunications failures, third-party systems or events outside reasonable control.

ReddyBook may temporarily suspend or modify any service, promotion, market or feature for technical, security, operational or compliance reasons.

16. Limitation of Liability

To the extent permitted by applicable law, ReddyBook will not be responsible for indirect, incidental or consequential loss arising from platform use, interrupted access, user error, incorrect credentials, third-party services or events beyond reasonable control.

Users remain responsible for their own betting decisions, transaction instructions, internet connection, device security and compliance with local law.

Nothing in these Terms excludes liability that cannot legally be excluded or restricted.

17. Privacy and Personal Information

Personal information may be collected, used and protected in accordance with the ReddyBook Privacy Policy. Users should review that policy to understand how account, payment, technical and communication information may be handled.

By using the platform, users acknowledge the data-processing practices described in the applicable Privacy Policy and Cookie Policy.

18. Complaints and Dispute Resolution

Users should first contact verified ReddyBook customer support regarding account, payment, bonus or settlement concerns.

A complaint should include:

• The registered username or ReddyBook ID.
• A clear explanation of the issue.
• Relevant transaction or market references.
• The date and approximate time of the event.
• Supporting screenshots or documents where appropriate.

ReddyBook may request additional information before completing a review. Any formal dispute process, governing law or jurisdiction should be specified after obtaining legal advice.

19. Changes to These Terms

ReddyBook may update these Terms to reflect changes to services, security practices, payment methods, promotions or legal requirements.

Revised Terms will be published on this page with an updated date. Continued use after an update may be treated as acceptance of the revised Terms where permitted by law.

Users should review this page regularly and stop using the platform if they do not agree with an updated condition.